I like your tours, so what’s next? How do I sign up for a tour?
If you have any questions at all we encourage you to call and speak with one of our knowledgeable Tour Specialist. We also have detailed day-to-day itineraries that you can download from our website.
If you are ready to book your trip click here to see details on three easy options to book your desired tour.
What if I need to change my tour?
We are here to help. If you have booked a private tour with us, we are here to help you modify your itinerary to suit your interests and needs. Please keep in mind that if you change your travel dates and your new dates happen to fall over a holiday or high season, the cost of your tour may increase. (It’s also possible that the price could be reduced if you switch your dates from the high season to low season.)
Do you help obtaining visas that are required?
We provide all supporting documentation required to obtain visas. As passports have to be put in the mail to various consulates, we recommend that you mail them directly to the consulate.
What are your group size?
Our group trips range for 5 – 10 travelers and custom trips can be arranged for a single traveler or more.
Accommodations
The accommodation that we use range from alpine tents to luxury hotels. We choose accommodations based on their location, ambiance, facilities, environmental sensitivity, and above all a high standard of safety, hygiene and service. More often than not they are best available in each location.
Transportation
From SUVs to two humped Bactrian camels, from modern buses to traditional yak carts, wherever possible we use alternative transport options to enable you to experience some real adventures in the country of nomads.
In the capital city, we often use full size and mini-buses (depending on the group size) and other suitable vehicles, which are made in Japan or Korea. In the countryside, we use 4WD vehicles, most frequently 4×4 Japanese vans such as Mitsubishi Delica but also Russian vans and modern SUVs such as Toyota Landcruiser. SUVs have a capacity of 4-5 passengers with luggage. Minivans have a capacity of 5-6 people with luggage. All vehicles used in our tours are insured and carefully prepared before each departure. Our drivers are also good mechanics, have many years of experience for driving through unmarked, unpaved bumpy roads in the countryside.
Food and beverage
We provide variety of Mongolian, Western and Asian foods and beverages during our tours. In Ulaanbaatar, our clients can dine in number of restaurants serving Indian, Korean, Japanese, Chinese, Italian, English, French, German, Russian, Latin American and of course Mongolian cuisines. During your stay in ger camps, they will provide meals. Sometimes because of remote location, some camps offer not enough choices of meals, but basically those are tasty and nutritious.
Different kind of meat (beef, mutton, chicken, soybean mostly) with noodles, different kind of rice and various vegetables will be typical ingredients of any meal. Cream, vegetable and clear soups will be served during the day trek. Our experienced Mongolian field cooks prepare western and Mongolian traditional dishes in rustic conditions of countryside and serve our clients the most comfortable and attractive atmosphere.
Sharing meals with nomads, having meals at non touristic local restaurants are part of our clients’ experience. Fresh milk, yogurt, cheese and meat will be bought at nomadic families when available. That is always available to have and taste traditional dairy products when visiting a nomad family. Bottles of mineral water are available to buy at shops, food markets and kiosks in central towns, villages and Ger camps in countryside.
Do you help local communities giving back to places you operate in?
Yes, we do. When traveling with us, you can be assured that your unforgettable vacation is contributing directly to our efforts to building a more sustainable future for Mongolia and its communities.
